Terms of service

Welcome to FixBravo. These Terms of Service govern your use of fixbravo.com and your purchase of products and services offered through our website.

FixBravo is operated by Yichang City Zhihengwuyuan Trading Company (Solely Owned). By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, services, or website for any unlawful or unauthorized purpose. You must not violate any applicable laws or regulations while using our services.

We reserve the right to refuse service to anyone where permitted by applicable law.

2. Online Store Terms

Our website provides customers with access to products and services available for purchase online.

Product availability may change without notice. We reserve the right to limit the quantities of products or services offered and to discontinue products where permitted by law.

We may also limit or cancel orders when we reasonably believe an order involves fraud, unauthorized activity, pricing errors, inventory issues, or other circumstances requiring cancellation.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, pricing, and other information.

However, colors and appearance may vary depending on your device, screen settings, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions in product information and to update information when necessary.

4. Prices and Payments

Prices displayed on fixbravo.com are subject to change without notice.

The final price, applicable taxes, shipping charges, and other costs will be displayed during checkout before you complete your purchase.

Payment must be successfully authorized before an order can be processed. Available payment methods will be displayed at checkout.

For additional information, please review our Payment Policy.

5. Orders

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving payment problems, suspected fraud, incorrect pricing, product availability, or inaccurate customer information.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.

6. Shipping and Delivery

Orders are shipped according to the shipping options and estimated delivery periods described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather conditions, public holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

7. Returns and Refunds

Eligible returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review the applicable policy before requesting a return. Customers should contact our customer service team before returning any products.

8. Accuracy of Information

We make reasonable efforts to ensure that information presented on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, availability, or other matters.

We reserve the right to correct such information and update or cancel affected orders where appropriate and permitted by applicable law.

9. Intellectual Property

Unless otherwise stated, content available on fixbravo.com, including text, graphics, logos, website designs, product descriptions, and other materials owned by FixBravo or its licensors, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without appropriate authorization.

10. Third-Party Services and Links

Our website may use or provide access to third-party services, payment processors, shipping providers, applications, or external websites.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services except to the extent required by applicable law.

11. Prohibited Uses

You may not use our website:

For unlawful or fraudulent purposes;
To violate applicable laws or regulations;
To infringe intellectual property or other legal rights;
To transmit malicious software, viruses, or harmful code;
To interfere with the security or operation of the website;
To submit false or misleading information;
To attempt unauthor