Thank you for shopping at FixBravo. This Payment Policy explains the payment process for purchases made through fixbravo.com, including payment authorization, currency, security, and payment-related issues.
Accepted Payment Methods
The payment methods available for your order will be displayed at checkout. Depending on your location and the options currently supported by our payment providers, available payment methods may include major credit or debit cards and other supported electronic payment methods.
Please select your preferred payment method during checkout and follow the instructions provided to complete your purchase.
Payment Authorization
When you place an order, your payment method may be authorized or charged for the total amount shown at checkout.
All orders are subject to successful payment authorization and verification. If your payment cannot be authorized or verified, your order may be delayed or cancelled.
Please make sure that your billing and payment information is accurate and complete.
Currency
Product prices and the applicable transaction currency will be displayed on our website and during checkout before you confirm your order.
If your payment account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees. Such charges are determined by your financial institution and are outside our control.
Payment Security
We take payment security seriously. Payments made through our website are processed using the secure payment services available through our e-commerce platform and payment providers.
FixBravo does not require customers to send sensitive payment information, such as complete credit card details, directly to us by email.
Payment Confirmation
After your payment has been successfully processed, you should receive an order confirmation using the contact information provided during checkout.
Please review your order details carefully. If you notice an error or do not receive an order confirmation, contact our customer service team for assistance.
Failed or Declined Payments
Payments may be declined for various reasons, including incorrect payment details, insufficient funds, security restrictions, or authorization decisions made by your bank or payment provider.
If your payment is declined, please verify your information or contact your bank or payment provider. You may also try another payment method available at checkout.
Taxes and Additional Charges
Applicable taxes and other charges, where required, will be calculated or displayed during the checkout process.
For international transactions, your bank or payment provider may charge additional transaction or currency conversion fees. These fees are determined by the relevant financial institution and are not controlled by FixBravo.
Refunds
Approved refunds will generally be issued to the original payment method used for the purchase.
After a refund has been processed, it may take several business days for the funds to appear in your account, depending on your bank or payment provider.
For additional information regarding returns and refunds, please refer to our Return & Refund Policy.
Contact Us
If you have questions about a payment, charge, or order, please contact us:
Email: service@fixbravo.com
Phone: +86 13073644854
Company Name:
Yichang City Zhihengwuyuan Trading Company (Solely Owned)
Registered Address:
No. 5-129, Building 1, Group 2, Fushanchang Village, Yunchi Street, Xiaoting District, Yichang City, Hubei Province (self-declared)
Website: fixbravo.com
FixBravo is operated by Yichang City Zhihengwuyuan Trading Company (Solely Owned).